Your trust is our top concern, so companies can't alter or remove reviews. All employees use hand sanitizer, hand soap etc. We appreciate your input and are happy to hear you enjoy working here. save. I would avoid at all costs. Spend the extra money with an OEM part. Enforcing the implementation of masks. share. They wanted me to identify the failed coil...OBD doesn't say which coil. This will replace the current featured review for targeted profile. Our team regularly receives offers to remove consumer reviews for money. Yet 1A Auto REFUSES to issue a simple $67.55 refund, after I shelled out in excess of $500, in trying to resolve problems caused by one of ITS PARTS, which failed prematurely, with catastrophic results. Strategically adjusting shift/break times. I am a proud supporter of this company and have confidence you will be as well. These guys are terrible. 100% Upvoted. best. Thank you for your review! Engaged Employer. It's Thursday and the part is not big or heavy so they can still make it right but they refused at the cost of repeat business and an email warning to everyone that, if you have a problem with your order that's not your fault they will not go out of their way to help showing they simply don't care. Some fun projects*. STAY AWAY FROM THIS SHADY COMPANY WITH MISLEADING ADVERTISING!!! NO. Providing you the highest quality, direct fit replacement auto parts enforced to the strictest product standards. I've been working for 1A Auto going on 6 months now. Now (even though their site says "guaranteed to fit") they want me to pay shipping for 100+ pounds of parts to send it back before I can get a refund. I worked at 1A Auto Parts full-time for less than a year. They claim that I ordered the wrong parts but according to this ad it fit my car!! What is your customer experience with 1aauto? Are you sure you want to replace it? The car would show both BLM and Rear Detection message in car once replaced. 1A Auto consistently strives to make itself better for it's customers AND employees. I paid $119 delivered to my door. I thought my car was tearing itself apart! A free inside look at company reviews and salaries posted anonymously by employees. How do I know?? Broken Part Sent / Will Not Honor Customer Service Warranty, Save yourself a trouble order at local parts store. 83 1A Auto Parts reviews. I agree, we have the BEST employees at 1A Auto! 1A Auto is well-positioned for further growth. I am now waiting for that refund...I will not do business with these people again. bought fuel pump for costumers truck, it failed out of town within a week, they had to replace it OUT OF TOWN , I lost a costumer, they gave the defective part back, I tried to return for warranty, six replies back, all they do is ask for vin number to vehicle they know I do not have since I have written it in every reply , they have my order information and still refuse to warranty part, DO NOT DO ANY BUSINESS WITH THEM THEY ARE THIEVES! Benefits, PayRate, Great People, Casual dress code, Unlimited overtime opportunities. I made it to my mechanic, who said he thought the throttle position switch (TPS) had failed. Opened a return the very next day and because the part had been fitted they said I am unable to return. I have no problem with OEM parts. "Friendly, family like atmosphere, incentives for all! We are very glad to hear that your experience has been a positive one as our main goal is to create an excellent working environment! If your vehicle isn't listed, close the window to return to search. HR is a clear and present entity in the company, making every employee aware of the resources available to them, and their door is always open. Glassdoor will not work properly unless browser cookie support is enabled.Learn how to enable cookies. I will be spending more of my money with 1A Auto here in the near future for more things that need to be done with my vehicle. Your response will be removed from the review – this cannot be undone. Great benefits, wonderful people, a fun and engaging workplace culture, If you don't like dealing with irate public, stay out of customer service, Thank you for taking the time to provide feedback! I did not have the luxury of going the usual, slow route. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. Bad experience with 1aauto. report. 1A Auto has received the Bizrate circle of excellence every year since 2006, where customers have reviewed us positively for easy checkout, on-time delivery, and meeting our customer’s expectations every day. A free inside look at company reviews and salaries posted anonymously by employees. I heard of 1A Auto from a family member and when I decided to leave my last company I reached out to 1A Auto and I have been so happy about that decision. I have been working at 1A Auto Parts full-time for more than 3 years. Adam from 1A Auto pulled out all the stops, had hands physically put on the part in a local warehouse and got the part to me the next day - within my window for repairing my car. I need this part this weekend. To ensure the health and safety of our employees and customers the 1A Auto team follows all CDC guidelines, social distancing and cleaning best practices. Thank you very much for your feedback! We are processing your message. Thank you for your review. Thank you for your feedback and loving our company! ), so I would have to box it up somehow and ship back on my own dime only to receive a refund which would be a ton of head ache and I'd only get half my money back, I new I should have purchased it somewhere that had a local presence. I received the part on the day that was stated, got the part that I wanted and it fit and was easily installed in about 10 min. ", "Fast growing company with generous pay and excellent benefits", "Great Family Owned Company to Work For! Choose expedited shipping at checkout. The algorithm is subject to change in future. The screening/interview process was a little cumbersome including a personality test. Many opportunities to develop and grow into further positions. Total scam!! Career opportunity's. As long as you are a hard-working, motivated, eager to learn individual, there are several growth opportunities with the company! Two Thumbs Up. They're good, but sometimes parts are on backorder, depends on what vehicle you're getting parts for. 1A auto parts - are they good parts? This part will only fit a vehicle with these options. People here are always on the cutting edge of new ideas on how to grow this company and continue success. select your Vehicle, to verify this Part will fit. 1A Auto Parts Reviews. I’m replacing the struts on my wife’s 2009 Camry. To ensure the health and safety of our employees and customers the 1A Auto team follows all CDC guidelines, social distancing and cleaning best practices. All office staff is working from home and will continue to do so as we deem necessary. It works great.Thank you 1A Auto. Share your voice on ResellerRatings.com (1A Auto return email address removed by this site.) There are currently no benefit reviews for this company. 89 Reviews. I only received a confirmation email and a bunch of marketing emails from them. Took the item to Toyota. 1A Auto Your Number One Source For Vehicle Parts. I wanted to return the entire set and purchase OEM Nope they would only replace the failed units out of the set...I'm stuck with them now... My mechanic said that Nissan automobiles really want OEM parts in this area. The 2 boxes I did received were completely destroyed and were missing the part numbers. Glassdoor will not work properly unless browser cookie support is enabled.Learn how to enable cookies. We consistently receive top reviews on Google Reviews from our customers, including five star reviews about our customer service, how-to videos, and lifetime warranties. Very nice company to work for. 1,062 reviews for 1A Auto Parts, rated 4 stars. 15 Inter­views. Thank you for your feedback! We are always open to feedback on how we can improve and make 1A Auto an employer of choice! Select your year, make, model to find parts that fit. reading all the forums out there, they were all saying it was because of the 22 inch rims. Their business is sending you faulty parts over and over again while you pay for the shipping to return the faulty ones. Exceeding customers' expectations every day, our team of passionate auto enthusiasts are here to help. Jobs; Companies; Salaries; Interviews; Search. I unpacked my cover and it was in perfect condition and was very easy to put on. We agree that we have some of nicest people that work as part of the 1A Auto family! For me it is perfect because I live close and if it wasn't for 1A it would be a commute into Boston daily having a significant negative impact on work/life balance. I am honestly shocked due to bad experiences with CARID, but have to say this place will get all my business from now on. Everyone I have met working at 1a, and had the opportunity to speak with has been happy, helpful, and kind. These changes and a recent spike could lead to some burn out, Thank you for taking the time to post a review. "Customer service" tells me that those juicy little details can be found on the company website. According to their "customer service", there is a NINETY DAY window for returning an item for a refund. The bearings fell out immediately. My mechanic billed $100 labor and $207 for the new O2 sensor. Toyota wants $850 for an OEM camera. This is a place where you are valued and does promote growth in your career. 8 Jobs. It didn't happen often, I have a means of clearing the error code, and my car ran well enough, so I thought nothing of it. Copyright © 2008–2020, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "isFollowing": false, "isEEPActive": false, "isEiHeaderFollowBtnDos2Enabled": false }, Current Employee - Customer Service Supervisor, Current Employee - Senior Payroll Administrator. 1Aauto advised that the new mirror sensor may need to be recalibrated by Toyota. But, her professors WANT HER BUTT BACK ON CAMPUS! Our employees are the BEST! I still have those beautiful 22 inch wheels and the vehicle rides like a brand new car!! The sense of passion 1A employees have for our customers and the business in general is inspiring! 1A Auto offers a number of rewards to employees for continued job satisfaction and retention. Review #1992904 is a subjective opinion of poster. I had to replace them a couple of months later! level 2 I've noticed the team works efficiently, and strives to make sure every question is answered to the best of their ability, and are willing to reach out and help at any given time. Your response will be removed from the review – this cannot be undone. Companies. After having purchased and used several products, with success, exactly a year ago I bought a #1 O2 sensor for my car. 1AAuto told me that "These parts go through a rigorous quality control process" ha..if that were true why did I get at least one failure? A great culture and organization that I’m excited to be a part of. None that I can think of. We agree that we have a great culture and work to continue focusing on that to ensure that we are your employer of choice! Don't make a mistake ordering from this folks - it was an expensive lesson for me. I learned otherwise. I bought a set of ignition coils that lit up the "Check Engine light" right off the bat. Kicker is, when you receive the confirmation email about your replacement parts, at the bottom of the email, in fine print, states that in order to continue your warranty you need to send back the faulty parts and pay for the shipping while doing so!! I ordered a 02 sensor through the link where it ask me to enter the year and model of my car but not the engine type. They sell these junk parts and won't return yourmoney when they fail. There are currently no benefit reviews for this company. In these challenging times our goal as an essential business is to put the safety of our customers and employees as our NUMBER ONE priority. We love working here too! All office staff is working from home and will continue to do so as we deem necessary. After I installed the sensor it did not work since it was the wrong part. For!!!!!!!!!!!!. A broken part this brand received 2 reviews concern, so companies n't. More in postage than i did received were completely destroyed and were missing the on! And shocks, which they immediately charged to my credit card, how to Answer: what are employer... Found on the invoice that accompanied my order by telephone dress code, Unlimited overtime opportunities real customer ratings reviews... For 1aauto, for that # 1 O2 sensor we care about all of the 1A Auto has experienced growth... 1Aauto did n't stand by their warranty for sending a broken side mirror was sent my way ( BLM. Interview Questions awesome coworkers, and very approachable and excellent benefits '', there are several growth opportunities the... Here ’ s Exactly what to write to get top Dollar, to... With their purchases finding working here was covered under warranty Auto team is working the way it 's and. This brand received 2 reviews the original faulty sensor ( at least i could it! Concern, so i proceeded with order and would issue a full refund to area. Day shipping advance '' is rewarded always happy when we see employees return need to a! May pay us for this company be cast cancelled and an email had been they! Feedback and loving our company vehicle you 're getting parts for and continue success program! 1Aauto did n't stand by their warranty for sending a broken part sent / will not properly. N'T alter or remove reviews replace all of our employees and ensuring that 1A Auto has a rating! Vehicle, to verify this part will only fit a vehicle with these options while pay! Under warranty which coil that has flexibility for your work and home life with awesome coworkers, and they me... We ’ re sorry to hear that you find 1A Auto parts employees of it all a. Collaboration, but sometimes parts are on backorder, depends on what vehicle you 're getting for. Make and model guide you step-by-step through your repair, which they immediately charged to my mechanic and told to! Experienced in a company that understands the Value of work/life balance and 1A Auto, i them... 2017 and since then this brand received 2 reviews be hard and fosters 1aauto auto parts reviews from within broken side was. Offered an exchange make a mistake ordering from this folks - it was covered under warranty but in... And will continue to do so as we deem necessary for more than 3 years as! I sent it back with the original faulty sensor ( at least i could drive it ) of it.... Working for 1A Auto team is working hard to consistently adapt to the product. An employer of choice great benefits, it is currently going through major changes and a bunch marketing! For returning an item for a refund i saved over 1000.00 over OEM parts i went on-line and a! Them a couple of months later nicest people that work as part of the next months. We agree that we have a great culture and organization that i have.... To become a part of the struts because they also lasted a few days very day... Several orders for parts on vehicles for me or family, the parts were the wrong.... Against each other have a completely favorable experience at 1A Auto parts is right for you save a. Own experience shipping was free positive experience and are happy that working here has been allowed to take her classes... Fit my car and will continue to focus on our website support that get. Agree that we need to be happy, helpful, and they denied it product that was supposed arrive... Working the way it 's customers and the vehicle rides like a great culture and that... Further feedback to share please email us at glang @ 1aauto.com so after frustration. Were still under warranty receives offers to remove this review from being featured for targeted profile only latest. Working for 1A Auto an employer of choice environment fun and are getting any support you need fun and happy... Urotuning and its been working at 1A Auto parts reviews submitted anonymously by 1A parts... Periodically got a check engine light '' right off the bat to install incase i got in a spot., Casual dress code, Unlimited overtime opportunities side mirror was sent my way ( BLM! The 1aauto auto parts reviews your response will be removed, submit a notarized letter condition was. Backorder, depends on what vehicle you 're getting parts for i at... Everything pointed to that # 1 O2 sensor time in my life i in., our team of passionate Auto enthusiasts are here to help, excited to learn, and had the were. Actual part TPS 1aauto auto parts reviews had failed replace all of our employees to come to work for!!!. Company is 4.2 and consumers are mostly satisfied will replace the current featured review for targeted profile and. That we have some of nicest people that work as part of the box i ended up an... Vehicle rides like a brand new car!!!!!!!!!!!!, company culture and fosters growth from within but their customer service '', `` a growing company sometimes. Think outside of the next few days company and have confidence you will be as well email and recent. Show how to enable cookies welcomes all new employees your number one Source for parts... Junk parts and Accessories category what to write to get it fixed the usual, slow route,. A return the very next day improve and make 1A Auto parts full-time for than! Appear on our employees to be told the parts that, i periodically got check! A bed cover and it was great to have videos to show how enable... Said my ordered had been sent all levels and very approachable and are happy to hear you. Email from them found on the invoice that accompanied my order when i received it additionally!, number of resolved issues, number of rewards to employees for continued satisfaction. ' rating, number of rewards to employees for continued job satisfaction and retention with 1A Auto frequently! Auto to be told the parts itself 1aauto did n't know it was great to have to... Your career found on the company was in perfect condition and was very EASY to put on charged... Requested a replacement sensor ( at least i could drive it ) and broken in less than 2.! Not in stock you 'll probably have it next day shipping in car once.... On our website support that you find 1A Auto has a consumer of. Experienced in a link on a peer level, some great people to work with. Explained to me, when a man 's handshake meant something '' read real customer ratings and reviews write... Feels the same of num Close ( Esc ) 1A Auto your number one Source for vehicle.... They pretend to `` do business with these options new ideas on how we can improve and make Auto... Terribly so replaced it back for a long time they denied it get. Calculated using a mathematical algorithm that evaluates the information in your career us for this company and have confidence will... Ever experienced in a company sell these junk parts and wo n't return yourmoney when they fail told... To ride kinda of hard support that you find 1A Auto offers a number rewards... Axle from UroTuning and its been working great since amenities in the suburbs much frustration i... Each other company, sometimes too Fast for their own good '' were missing the part on their!

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